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Join the American Telemedicine Association and our partners for a dynamic week of virtual events spotlighting the power of telehealth across the care continuum. From interactive panels to real-world case studies, each session dives into timely topics shaping the future of care delivery.
ATA Events
These sessions are hosted by the ATA and open to all registrants. More sessions & registration to come.
Monday, September 21 | 12:00 PM – 12:30 PM ET
ATA Member Town Hall Meeting – ATA Member-Only Event
Kick off Telehealth Awareness Week 2026 with ATA CEO Kyle Zebley and the ATA team at this exclusive Member Town Hall. Hear the latest updates on ATA initiatives, key policy developments, and emerging trends shaping telehealth and digital health. Join the discussion, ask questions, and connect with fellow members as we launch a week dedicated to advancing technology-enabled care.
Monday, September 21 | 1:00 PM – 2:00 PM ET
Talking to Tech: Voice AI and the Future of Pediatric Follow-Up
Voice agents are moving beyond customer service into healthcare, but pediatric follow-up presents unique challenges. Join the Digital Transformation, Pediatrics, and Technology SIGs for a discussion on deploying AI voice agents responsibly—from communicating with parents and caregivers to navigating consent, clinical oversight, and patient safety. Explore where voice agents can meaningfully extend pediatric care between visits—and where human touch remains essential.
Monday, September 21 | 3:00 PM – 4:00 PM ET
The Human Side of Virtual Care: Patient-Centered Design Across Populations
Technology is only as powerful as the experience it creates for the people who rely on it. This session explores what truly patient-centered virtual care looks like across three distinct populations: children and their families, patients receiving care at home and in their communities, and individuals seeking mental health support. As AI becomes increasingly embedded in each of these care settings, the conversation will examine how technology can enhance—not replace—human connection, trust, and clinical decision-making. Together, panelists will tackle a critical question: Are we designing virtual care around the needs, preferences, and experiences of patients, or around what is most operationally convenient for healthcare organizations?
Tuesday, September 22 | 1:00 PM – 2:30 PM ET
Virtual Insights Session – Responsible AI: From Governance to Deployment
AI is no longer experimental, it is becoming part of everyday care delivery. Join health system executives, clinicians, and AI leaders for an interactive discussion on the practical realities of governing, implementing, and scaling AI responsibly. Through peer exchange and real-world case studies, participants will explore what’s working, where challenges remain, and the emerging best practices shaping AI-enabled care. Key insights from the discussion will be shared with all registrants in a post-event report.
Tuesday, September 22 | 3:00 PM – 4:00 PM ET
Digital Therapeutics Commercialization & Reimbursement Playbook: What’s New
Launching a digital health product isn’t the same as launching a traditional pharmaceutical. This session unveils a refreshed Digital Therapeutics (DTx) Commercial Launch Playbook, developed with ATA’s Reimbursement & Commercialization SIG, ClearView, and a working group of members and industry stakeholders who pressure-tested the framework across market access, patient services, marketing, and medical affairs. The result is a leaner, more practical resource that prioritizes what matters most for a DTx launch and accounts for how employer-sponsored, insurer-sponsored, and self-pay models each shape what success requires.
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Wednesday, September 23 | 3:00 PM – 4:00 PM ET
Scaling Digital Health: Global, Rural, and Underserved Communities
The promise of telehealth has always been access, reaching the people and places traditional healthcare has consistently failed to serve. This session brings together a range of perspectives for a conversation that spans borders and settings. From the operational and policy realities of rural health transformation in the United States to the infrastructure, equity, and sustainability challenges of expanding digital health access worldwide, the discussion examines what scaling digital health actually requires and what stands in the way. A timely conversation for Telehealth Awareness Week about the work that still needs to be done.
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Thursday, September 24 | 12:00 PM – 1:00 PM ET
Policy Town Hall: What’s Actually Happening in Washington
Join the Government Relations SIG for a Telehealth Awareness Week town hall on the policy landscape shaping virtual care. Get a clear, current update on reimbursement, AI regulation, virtual foodcare, and state and federal legislative activity—and what’s ahead. This interactive session is designed for open discussion, so bring your questions and hear directly from experts tracking these issues in real time.
Thursday, September 24 | 1:00 PM – 2:00 PM ET
The Patient at the Center: Understanding the Benefits of Virtual Nursing
Virtual nursing is reshaping the patient experience, from admission to discharge and beyond. This session brings together health system leaders and clinicians to explore how virtual nursing models are improving patient outcomes, satisfaction, safety, and engagement, and what health systems are learning along the way. The conversation moves through four key themes: how virtual nurses build presence and trust despite physical distance, how virtual monitoring improves safety and responsiveness, how patients are empowered and educated during high-stakes moments like admission and discharge, and how virtual nursing extends consistent, high-quality care to under-resourced and rural settings.
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Thursday, September 24 | 2:00 PM – 3:00 PM ET
What Clinicians Actually Need: Tools, Workflows, and the Reality Gap
The tools clinicians are given and the tools they actually need are often two very different things. This session brings together members from across our Special Interest Groups to explore the gap between how virtual care is designed and how it is experienced by the clinicians delivering it. From workflow challenges and technology usability to evolving care models and the ethical implications of AI-assisted clinical decision-making, panelists will discuss what it will take to build digital health solutions that truly support clinicians, not just the systems they work within.
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Friday, September 25 | 12:00 PM – 1:00 PM ET
Scrubs, Sirens, and Spin: How TV Shapes What Patients Expect From Us
How has Hollywood shaped what patients expect from their care teams? Join Paul Malito for a lighthearted but candid look at healthcare on screen—from Scrubs’ Carla, often ever-present yet rarely reflecting the full scope of nursing work, to The Pitt’s unflinching realism that has resonated with many ED clinicians. We’ll explore how these portrayals get care teams right and wrong, and how they quietly shape the expectations patients bring into the exam room and the realities clinicians navigate every day.
